Help & Questions
Lolli & Lace Support
Help & Frequently Asked Questions
Need help? We've gathered answers to our most frequently asked questions below.
📦 When will my order ship?
Most orders are processed within 1-3 business days. Once shipped, delivery times vary based on your location and shipping method selected at checkout.
🎀 How do I choose the correct size?
Please refer to the size chart provided on each product page. If you're between sizes, we generally recommend sizing up.
✨ Can I return my order?
Yes! We want you to love your purchase. Please review our Return Policy for complete details regarding returns and exchanges.
🎃 Do costumes include accessories?
What's included varies by costume. Please carefully review each product description to see exactly what is included with your purchase.
🚚 Do you offer tracking?
Absolutely! Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.
💌 Still need help?
Our Customer Care team is happy to help! Contact us anytime at:
hello@lolliandlace.com
